Kathleen 3

Kathleen Varga | Director of Operational Performance

6100 Rockside Woods Blvd N., Suite 310
Independence, OH 44131

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Biography

Kathleen Varga joined LIG Solutions in 2018 and is the Director of Operational Performance, bringing over 15 years of front-line call center management experience. Kathleen’s role focuses on the daily operations of the sales, member services, and quality assurance department, while ensuring our members have an excellent experience. In addition, Kathleen is responsible for championing a data-driven, fact-based approach for achieving revenue targets.

Prior to joining LIG Solutions, Kathleen was an experienced sales manager in the business-to-business and business-to-consumer sales industries. Responsibilities included developing leaders into coaches, to help drive results while providing a great customer experience. Kathleen previously was a Project Manager for multi-location rollout of Sales Excellence and Net Promoter System customer experience initiatives on behalf of two Fortune 100 companies.

Kathleen graduated from Cleveland State University with a Bachelor of Arts and communication with certificates in media studies and multimedia advertising. Since 2017, Kathleen serves as a member on the board of trustees for the Cowan Pottery Museum Associates.

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About LIG Solutions

LIG Solutions is a trusted advisor helping find health insurance coverage that best serves individual, family, and group needs, while keeping in mind affordability and budget. We are thought leaders dedicated to offering true solutions for our members to help navigate today’s complex health insurance market. At LIG Solutions, we are fully committed to the health insurance marketplace and the programs and products we offer.

Hours of Operation

Mon: 9am - 7pm EST
Tue: 9am - 7pm EST
Wed: 9am - 7pm EST
Thu: 9am - 7pm EST
Fri: 9am - 7pm EST

*Hours of operation adjust
for open enrollment periods

Headquarters
6100 Rockside Woods Blvd N.
Suite 310
Independence, OH 44131

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